All users are deemed to have accepted that they have read and approved the sales agreement as soon as they complete their membership process.
Sales Agreement
It is the Virtual Sales Agreement between "ÅžEMS ARSLAN" and the "Customer".
Article - 1
The subject of this contract is the Law No. 4077 on the Protection of Consumers regarding the sale and delivery of the product, whose qualities and sales price are stated below, that the seller sells to the buyer; It covers the rights and obligations of the parties in accordance with the provisions of the Regulation on Implementation Principles and Procedures of Distance Contracts.
Article - 2
SELLER INFORMATION
ÅžEMS ARSLAN
Article - 3
RECEIVER INFORMATIONS
All members: All buyers who become members of ÅžEMS ARSLAN company's e-commerce store www.semsarslan.com. (hereinafter referred to as "Buyer" or "Customer").
Article - 4
SUBJECT OF CONTRACT AND PRODUCT INFORMATION:
Goods/Products or Services; Type, Quantity, Brand/Model, Color, Number, Sale Price and Payment Method are as stated on the site, and these promises may change without notifying the buyer.
Article - 5
GENERAL PROVISIONS
5.1 - The BUYER declares that he has read all the preliminary information regarding the basic characteristics, sales price, payment method and delivery of the product subject to the contract specified in Article 4, and has given the necessary confirmation in electronic environment.
5.2 - The product subject to the contract is delivered to the buyer or the person or organization at the address indicated in the preliminary information, depending on the distance of the buyer's place of residence for each product, provided that it does not exceed the legal 30-day period.
5.3 - If the product subject to the contract is to be delivered to a person or organization other than the buyer, the SELLER cannot be held responsible if the person or organization to be delivered does not accept the delivery.
5.4 " The SELLER is responsible for the delivery of the contracted product intact, complete, in accordance with the qualifications specified in the order and together with the warranty documents and user manuals, if any.
5.5 - For the delivery of the product subject to the contract, this contract must be approved electronically and the sale price must be paid in the form of payment preferred by the buyer. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER is deemed to be free from the obligation to deliver the product.
5.6 - In case the bank or financial institution does not pay the product price to the SELLER due to the unfair or unlawful use of the credit card of the buyer by unauthorized persons after the delivery of the product, the BUYER himself or the product delivered to the person or institution specified in the sales contract. It has to send it to the SELLER within 3 working days. In such a case, the shipping costs are the responsibility of the buyer.
5.7 - If the SELLER cannot deliver the product subject to the contract in due time due to force majeure or extraordinary circumstances such as weather conditions preventing transportation, interruption of transportation, the SELLER is obliged to notify the buyer of the situation. In this case, the buyer may use one of the rights to cancel the order, to replace the product subject to the contract with its precedent, if any, and/or to postpone the delivery time until the obstacle is removed.
5.8 - In case the products delivered to the person and/or institutions that the BUYER and/or the BUYER want to be delivered are defective or broken, the relevant product or products are sent to the SELLER, from the date of receipt by the BUYER, in order to carry out the necessary repair or replacement within the warranty conditions. It is sent within 1 day starting from the beginning and shipping costs are covered by the SELLER.
5.9- After this contract is electronically approved by the BUYER (after membership is completed), www.semsarslan.com. It becomes valid after it is delivered to the address.
Article - 6
RIGHT OF WITHDRAWAL:
The BUYER has the right to withdraw within (1) day if the product is faulty or defective, from the delivery of the product subject to the contract to himself or the person/organization at the address indicated. In order for the right of withdrawal to be exercised, the SELLER must be notified by fax or e-mail within this period, and the product must not be used within the framework of the provisions of Article 7 and the packaging must not be damaged. In case this right is exercised, it is obligatory to return the original sales invoice and a copy of the cargo delivery report stating that the product delivered to the 3rd person or the BUYER has been sent to the SELLER. Within 7 days following the receipt of these documents, the SELLER makes an attempt at the relevant bank to return the product price to the BUYER's credit card account. The SELLER cannot be held responsible for the problems on the bank's side in the return of the product price. If the original sales invoice is not sent, the value added tax and other legal obligations, if any, are not refunded. The shipping cost of the product returned due to the right of withdrawal belongs to the BUYER. In addition, the right of withdrawal cannot be used for products that cannot be returned due to their nature, disposable products, products that deteriorate rapidly or whose expiration date has passed. The use of the right of withdrawal for all kinds of cosmetic products is subject to the condition that the packaging of the product is unopened, intact and the product has not been used.
Article - 7
AUTHORIZED COURT:
In the implementation of this contract, the Consumer Arbitration Committees and the CONSUMER COURTS in the BUYER's or SELLER's residence are authorized up to the value declared by the Ministry of Industry and Trade. In case the order is approved electronically, the BUYER shall be deemed to have accepted all the provisions of this contract.